Freshdesk is a customer service software that helps businesses manage customer support inquiries and interactions through various channels, such as email, phone, chat, and social media. The platform offers a range of pricing plans to suit the needs of different businesses, with options for both small and large organizations.
Freshdesk Pricing Plans
There are four main freshdesk pricing plans offered by Freshdesk: Sprout, Blossom, Garden, and Estate. The Sprout plan is the most basic and affordable option, designed for small businesses with up to 3 agents. It includes features such as email, phone, and chat support, a self-service customer support portal, and access to the Freshdesk mobile app.
The Blossom plan is designed for growing businesses with up to 10 agents. It includes all the features of the Sprout plan, as well as additional features such as multilingual support, custom SLAs, and performance reports.
The Garden plan is suitable for medium-sized businesses with up to 50 agents. It includes all the features of the Blossom plan, as well as more advanced features such as automated workflows, omnichannel support, and integration with third-party apps.
The Estate plan is the most advanced and expensive pricing plan, designed for large businesses with more than 50 agents. It includes all the features of the Garden plan, as well as additional features such as advanced reporting and analytics, and priority support.
In addition to the four main pricing plans, Freshdesk also offers a free plan called the Freshdesk Free plan. This plan includes basic features such as email and phone support, a self-service customer support portal, and access to the Freshdesk mobile app. It is suitable for small businesses with a limited budget, or for businesses that are just starting out and want to try out the platform before committing to a paid plan.
Key Features of Freshdesk Software
One of the key features of Freshdesk is its flexibility and customization options. Businesses can choose the features and capabilities they need, and upgrade or downgrade their pricing plan as their needs change. For example, if a business starts out with the Sprout plan and then grows to the point where they need more advanced features, they can easily upgrade to the Blossom, Garden, or Estate plan.
Freshdesk also offers a range of add-ons and integrations that can be purchased separately, such as the Freshdesk Marketplace, which allows businesses to purchase additional tools and integrations to enhance their customer support experience.
In terms of pricing, Freshdesk offers a range of options to suit the needs and budgets of different businesses. The Sprout plan starts at $15 per agent per month, the Blossom plan starts at $29 per agent per month, the Garden plan starts at $49 per agent per month, and the Estate plan starts at $89 per agent per month. Prices may vary depending on the number of agents and the features selected.
Overall, Freshdesk is a comprehensive customer service software that offers a range of pricing plans and customization options to suit the needs of businesses of all sizes. Whether you are a small business just starting out, or a large enterprise looking for advanced features and capabilities, Freshdesk has a pricing plan that will suit your needs.
Wrike is a project management and collaboration tool that helps teams plan, execute, and deliver projects on time and within budget. It offers a range of features and tools designed to streamline project management, including task management, collaboration, file sharing, and real-time updates.
Wrike Pricing Plans
It offers a range of wrike pricing options to suit different business needs and budgets. The company offers a free plan for small teams, as well as paid plans for larger teams and businesses. Here is an overview of the pricing options available:
The free plan is suitable for small teams with up to 5 users. It includes basic project management features, such as task management, file sharing, and real-time updates.
The Professional plan is suitable for teams with up to 15 users. It includes all the features of the free plan, as well as additional features such as customizable workflows, time tracking, and integrations with popular apps like Google Drive and Outlook. It costs $9.80 per user per month when billed annually, or $11.60 per user per month when billed monthly.
The Business plan is suitable for teams with more than 15 users. It includes all the features of the Professional plan, as well as additional features such as custom fields, advanced reporting, and the ability to request approvals from team members. It costs $24.80 per user per month when billed annually, or $29.60 per user per month when billed monthly.
The Enterprise plan is designed for large organizations with more than 200 users. It includes all the features of the Business plan, as well as additional features such as SAML-based single sign-on, advanced security and compliance, and dedicated account management. Pricing for the Enterprise plan is customized based on the specific needs of the organization.
Wrike also offers additional paid add-ons, such as the Wrike Resource add-on, which helps teams optimize resource utilization and project planning, and the Wrike Proof add-on, which allows teams to collaborate on and review designs and documents. These add-ons are available for an additional fee, and pricing varies depending on the number of users and the specific features included.
In addition to the paid plans, Wrike also offers a free trial for all its paid plans, allowing users to test out the features and tools before committing to a subscription. The free trial includes all the features of the paid plans and is available for a limited time.
Overall, Wrike offers a range of pricing options to suit different business needs and budgets. Its free plan is suitable for small teams, while its paid plans offer additional features and tools for larger teams and businesses. With its range of pricing options and free trial, Wrike makes it easy for teams to find the project management solution that best fits their needs.